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Additional Information
CONTRACTED MONTHLY SERVICES:
Monthly retainer invoices will be emailed on the last day of the each month. Additional hours are billed at the same retainer rate; however, unused time does not roll over to the next month. Any additional hours will be billed on the following invoice.
TERMS & CONDITIONS:
- My rates vary depending upon the type of project; therefore, I will quote rates based upon the details of each project. Written quotes or estimates will be provided upon request.
- A signed agreement must be received before the commencement of any project.
- A 50% retainer may be required prior to the commencement of work. The remainder of the payment is due upon completion of service.
- A detailed invoice will be provided at the completion of the project or as outlined in the agreement and is due upon receipt.
- For services billed at an hourly rate, the minimum amount will be for one hour. Services will be invoiced in 15 minute increments.
- Additional expenses, such as postage, supplies, materials, etc. will generally be billed at cost unless otherwise specified in the agreement.
- GST will be applied to all invoices.
- Preferred payment method is by way of EMT(Electronic Money Transfer) to awenbookeeping@gmail.com
REFUNDS
There will be no refunds on work completed. Final bookkeeping and tax preparation accuracy checks are the responsibility of the client. If errors are found and reported within 14 business days from the date the client receives the work, corrections will be made at no charge.
